IT Asset Management (ITAM) is the transformational program that cuts across organizations, lines of business and external sources. As part of ITAM, software asset management (SAM) encompasses the infrastructure and processes necessary to effectively manage, control and track software assets through all stages of their lifecycle. SAM plays a significant part in this, with software accounting for an ever-increasing percentage of overall IT budgets. As a result, it is in the best interest in any organization – whether public or private, national or multinational – to have a robust SAM program in place.